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In life, you may have seen people that are very delicate and competent in communication. In every situations, they seem to always behave cleverly to do not let us feel offended or annoyed. Even if when we did not find solutions to our problems, they also make us feel optimistic and have more failth…

Sometimes you meet some “masters” to control emotions. When working under pressure, they are not angry but look into the issue and calmly find a solution, especially innovative solutions because with them, nothing is impossible. They are people who have the ability to make precise decisions and know when to be able to believe in their intuition. They are always willing to admit their weaknesses and receive the feedbacks to improve themselves with a positive attitude, optimism, love of life …

They are people with high emotional intelligence. They understand very well about themselves, control their own emotions, they can also feel the emotions of others and build positive rapport.

At work, you need to use emotional intelligence to live in harmony and work well with people. The “stars” around you outshine others because of their abilities to use their emotions effectively. Most people believe that emotions are automatic responses over which they have no control. By developing your emotional intelligence, you’ll have a positive effect on your career.

TRAINING OBJECTIVES

Upon completion of this course, the participants will be able to:

TRAINING PROGRAM

  1. INTRODUCTION OF EMOTIONAL INTELLIGENCE (EI)
  1. THE BASIC FACTORS OR EI
  1. ENHANCE YOUR EMOTIONAL INTELLIGENCE

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